Refund policy

Return & Refund Policy

We accept returns within 30 days of delivery. Items must be unused, unworn, in their original condition and packaging, with tags attached. Proof of purchase is required.

To request a return, please contact us at tumy2511@gmail.com before sending any item back. Returns sent without prior approval may not be accepted.

Damaged or Incorrect Items

Please contact us as soon as possible if your order arrives damaged, defective, or incorrect. We will review the issue and help resolve it.

Non-Returnable Items

Personalized or custom-made items cannot be returned unless they arrive damaged, defective, or incorrect. Sale items and gift cards are also non-returnable.

Exchanges

For exchanges, please return the original item first. Once approved, you may place a new order for the replacement item.

EU Customers

Customers in the European Union may cancel or return eligible orders within 14 days of delivery, subject to applicable consumer laws.

Refunds

Once your return is received and approved, your refund will be issued to the original payment method within 10 business days. Processing times may vary depending on your bank or card provider.

For any questions, contact us at tumy2511@gmail.com.